Terms of Service

1. Acceptance of Terms

Welcome to edott. These Terms of Service ("Terms") govern your use of our website located at edott.pk (the "Service") operated by edott ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

edott is an online platform that provides information about and facilitates the sale of premium photocopiers and printers throughout Pakistan. We offer:

• Premium photocopiers from leading brands (Ricoh, Canon, Sharp, Xerox)
• Office printers from HP, Canon, Epson, and Brother
• Professional installation and setup services
• Customer support and consultation services
• Nationwide delivery services

3. User Accounts and Registration

While registration is not required to browse our website, certain services may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify prices at any time. Product availability is subject to stock levels and may vary.

4.3 Orders and Payment

By placing an order, you offer to purchase products subject to these Terms. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to verify customer information

5. Shipping and Delivery

We provide nationwide shipping throughout Pakistan with professional installation. Delivery terms include:

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• Additional charges may apply for remote areas
• We are not responsible for delays caused by external factors
• Professional installation is included for eligible products

6. Returns and Refunds

Our return and refund policy includes:

• Products must be returned in original packaging
• Returns must be initiated within 7 days of delivery
• Defective products will be replaced or refunded
• Custom orders may not be eligible for return
• Return shipping costs may apply

7. User Conduct

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Transmit harmful or malicious content
• Interfere with or disrupt our services
• Attempt unauthorized access to our systems
• Engage in fraudulent activities
• Violate intellectual property rights
• Harass or harm other users

8. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of edott and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

10. Disclaimers and Limitation of Liability

10.1 Disclaimers

The information on this website is provided on an "as is" basis. We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

In no event shall edott be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to defend, indemnify, and hold harmless edott and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of Pakistan. Any disputes relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Pakistan.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.

16. Contact Information

If you have any questions about these Terms of Service, please contact us: